FAQs Archive | Page 2 of 7 | Pyramid Online Counseling

Q: What does encryption mean?

It is the process by which the data transferred between you and your counselor is translated into another format (or coding language). This code can only converted back into video data by a user who has the "key." Only the people specifically invited to your online counseling session have the key. This means that your information is only available to you and your counselor.

Q: What should I do during a session with my healthcare provider?

Treat an online therapy session the same as an in-office visit. Maintain communication with your therapist and speak clearly. Make every attempt to stay focused on your session and avoid doing additional tasks such as cleaning, folding laundry, or cooking.

What are Psychiatric Mental Health Nurse Practitioners?

What does encryption mean?

Is my privacy protected with online therapy?

What should I do during a session with my healthcare provider?

Will my session be recorded?